Customer Help Center

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Frequently asked questions

We require that you have a verifiable job, make at least $1800 per month, have a credit score of 600 or better, and no bankruptcies or repos.

Of course! All we require if your self employed is 3 to 6 months banks statements, business formation, and prof of income.

Yes, a repo will automatically deny you for a auto loan with us.

At the moment we’re not funding private owners, but in the future we will.

Car insurance covers the costs of damaged and stolen cars. However, if what you owe on your auto loan is higher than the total cash value of the car, the difference or “GAP” is not covered by your insurance plan.  GAP helps you cover that difference to give you protection when you need it most.

Making on-time payments increases the opportunity to improve your credit score and extended further credit. Make your payments online at the “My Account” portal where you can link an outside checking account.

To view your payoff balance, log in to “My  Account” and view the Payoff Balance section. The “Payoff Amount” line shows the total amount currently due to pay off your account.

Have more questions?

Whether you have a question about our services, need assistance or just want to talk, we want to hear from you.
Contact our support team.